Video Playback / Recording Devices

I recently purchased a Panasonic BD player,model DMP-BD85k.It upscales beautifully and has more than enough features. One of my main reasons for buying this unit was the analog audio outputs. I have an older Pioneer a/v receiver which lacks HDMI inputs. With this BD player, which has onboard decoders for DD+ and True HD as well as DTS Master Audio,I can utilize these  newer audio formats  by connecting to the DD 5.1 inputs on my Pioneer a/v receiver. I hooked up all the necessary cable and connections and expected to be "wowed". Didn't happen.

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my drive will spin discs, with no laser, will not spin discs with laser, will open/close fine.

i push a paper clip into the paper clip hole to push the drive out manually, and the laser kicks on,

but when the drive is all the way closed, no laser or anything, it will spin, without the laser

help ne1?

specs:

vendor ID: IDE

Pdct ID: DVD-ROM 16X

Product revision level: 7.92

Location: ATAPI, PORT 0, BUS 0, TGT 1, LUN 0

Device letter: D

dvd region: RPC-2 region 1