can anybody help me with this problem: our beautiful sony 65" big screen rr proj tv went from a perfect hd picture to all of a sudden a "3d looking" messed up picture. I really don't want to throw it out. is this worth fixing, and I'm pretty handy- can I do this myself? thanks so much in advance!
Hello stevertx,
I apologize that you are having issues with the SONY 65'' Television. You may resolve this issue by using our eSupport Website @ http://esupport.sony.com/ If you are outside the USA, then you would have to proceed to our international support page @ http://www.sony.net/SonyInfo/SupportAll/ If you can?t resolve your problem, you can email us at [email protected] Please include your model#, a brief description of the product, and any contact info.
I hope this helps!
Thank you for choosing SONY, and have a good day.
Best Regards,
Josh James
SONY Support USA
This is called a convergence issue. You will need to replace some internal components in order to get the picture to line up correctly. Use the link below to find your make and model then you can purchase these internal parts as a kit that comes with instructions.