sony tv no pic or sound

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gary b
sony tv no pic or sound

Hi there I have a 60'' tv model  KP-61V85  when i plug it in i can here it click and power on but there is no pic or sound and no blink codes the red light just stays on and wont perform any functions with either buttons on tv or remote any help with this would be great.

Thank you

sonylistens
Hello Gary B.,

Hello Gary B.,

Josh James with SonySupport USA. I apologize that you are having difficulties with your KP-61V85. Have you used our troubleshooting website at http://esupport.sony.com/ If you can?t resolve your problem, you can email us at [email protected] Please include your model#, a brief description of the product, and any contact info.

I hope this helps!

 

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