Can't change channels with a Sony KV-20FS12

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LaurenB
Can't change channels with a Sony KV-20FS12

Just moved to a new address that has Digital Comcast.  Plugged it into the cable thread and it won't change channels by the Channel buttons...only works if I punch in the number manually.  Have any ideas?  Under menu the Channel Fix Setting is OFF.

 

Thanks.

Lauren

 

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