My girlfriend was home during the cable install today. Installation tech left without installing/bringing my modem as well as the 2nd box for the bedroom.
The main rooms HD/DVR box has no sound. Let me re-phrase that: barely has sound if the tv volume is at 100%. I put in a DVD and the sound was at the correct level. Any ideas- the only idea the customer service had was to exchange it for a new box today. I thought maybe some tv setting was set incorrectly. Thanks