Please Help With My New Pleomax Hardrive

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Yvette
Yvette's picture
Please Help With My New Pleomax Hardrive

Hello 

I have bought a Samsung Pleomax hardrive which is supposed to be compatible with both Mac and PC. I have both.

 I have successfully saved files to the hardrive from my PC. My Mac is a different story.

The icon for the Pleomax hardrive comes up on the desktop but a 'no entry' sign comes up on the files I try to drop into it from the Mac desktop. 

I have tried shutting down the Mac, then plugging the Pleaomax in, then booting up the Mac. Still no joy.

Can anyone help me with this. Is there something I am not doing and should be. I thought the Pleomax was just 'plug and go'.

Thanks

Yvette

Matt Whitlock
Matt Whitlock's picture
It may depend on how your

It may depend on how your external drive is formatted. If you check out the drive properties, you should see if its listed as a FAT or NTFS volume. I certainly don't claim to know everything about Macs, but I'm pretty sure they won't read or write to NTFS drives.  A simple reformat to FAT may be all you need to do.

Keep us posted.

Ward
Ward's picture
Matt Whitlock said: It may

Matt Whitlock said: It may depend on how your external drive is formatted. If you check out the drive properties, you should see if its listed as a FAT or NTFS volume. I certainly don't claim to know everything about Macs, but I'm pretty sure they won't read or write to NTFS drives.  A simple reformat to FAT may be all you need to do. Keep us posted.

Hello Matt Whitlock. Thanks for your response. I have no idea what NTFS or FAT means. I am not a techi, unfortunately, so would not know how to reformat my Mac drive to FAT.

Currently, the Mac is getting so bunged up with data that it takes about a second for it to respond to keyboard touch!!! It's a shame the Pleomax is not as straight forward as it says in the instructions. i could 'clean' the Ma drive of all the rubbish I have on it.

 Would you or someone give me a Mickey Mouse, step by step guide to changing the FAT format or doing whatever I should do to make the Mac be able to 'talk' to the Peomax.

 Thank you

 Yvette

dans_repair_service
dans_repair_service's picture
Yvette,

Yvette,

FAT and NTFS are standards for the storing of information on the disk.  All computers know about are 1s and 0s.  There are limitations to the "formats" for  disks which is why there are different storage methods.  If you look in the manual for the disk drive itself, I would suspect that it indicates the "format" required for Mac and Windows compatibilty.  The only way for the MAC to see the drive is for it to be "formatted" to the storage scheme that MAC uinderstands.  Whether this is FAT or NTFS is irrelevant.  At this point, if you have files on the disk from the PC, you may have to save those to the PC and re-format the disk to a compatible format for both PC and MAC.  The PC will read and use either FAT or NTFS.

Dan

Ward
Ward's picture
Thanks Dan. I will attempt

Thanks Dan. I will attempt your reformatting suggestion and let you know the outcome, if I have trouble.

Cheers

Y

 

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