My son just purchased a Sansug Plasma and had it installed. It was working fine until he went on vacation and the house sitter said it had lost the siginal. It is connected to DirecTV. He gets sound the DVD works but weather TV or DVD there is no picture. Just a message saying no siginal found. The channel seems to be wrong but we don't know how to change it so that the imput channel is back to AVI 1. Can anyone help us figure out how to get the pictrue back. There is no TV picture at all.
What you are first going to have to do is find the owners manual. If you cannot find on, you can locate one HERE. After you get the owners manual, carefully look how the Satillite is connected through to the TV set. Is it connected through the video inputs, though the Tuner section of the TV set, called the RF input? Then you will need to go to the owners manual and see how to switch to the many differant inputs that this Plasma TV set has. If none of this seems to work, there maybe a problem with the TV set. You will need to call out a service tech to assist you in getting this TV set operational again. Good Luck and let us know how you made out with this TV set.
Thank you, we will have to get tech support as the only two setting are Air and Cable nether of which will put the TV on the proper channel in order to view the satillite. The connection is correct, it is a setting that has been changed on the TV so that we can't view the video.
Yes I understand what you are saying but how is the Sat box connected to the TV set?