Need help RA218 American Digital Cordless Phone

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Dianalee
Dianalee's picture
Need help RA218 American Digital Cordless Phone

I just purchased the American Telecom Digital Cordless Phone RA218 with Handset Answering Machine and 3 other cordless handsets to go with it.  I have called for help to 3 different techinical people...they even had me return the base once and more or less said they had never heard of this problem and I should just return the system.  I would really like to keep it as it has all the functions I need.

Problem is that I have no dial tone to call out and it reads no line. Yet!  I can receive calls and the answering machine picks up!  I have plugged and un plugged and moved it to different phone jacks.

Can you help?  Thank you.  Dianalee

CR
CR's picture
I like my RA218 also.

I like my RA218 also.

Have you tried using a different line cord to connect the base to the phone jack?

tshen
tshen's picture
I have the RA218 and the same

I have the RA218 and the same problem as described.   Furthermore, this is the replacement phone I got from the company (I tried the line cord suggested by CR but still the same problem).

Joey1970
Joey1970's picture
I just got an American

I just got an American telecom RA218 Phone and I cannot call out but I can receive calls what could be the problem. When I try to call out it says NO LINE and the phone line is connected and my other phone works well.

Joey1970
Joey1970's picture
I just got an American

I just got an American telecom RA218 Phone and I cannot call out but I can receive calls what could be the problem. When I try to call out it says NO LINE and the phone line is connected and my old phone works well,

sl1111
sl1111's picture
I could use mine for a while,

I could use mine for a while, then it stopped working.  I have to switch to use pulse dial now.  I do not know how long it can last in this mode, though.  May be you can try yours as well. 

KTeacher
KTeacher's picture
I just encountered the same

I just encountered the same problem as sl1111. Tone mode doesn't seem to work but pulse does.  I hope someone can figure out a solution soon, rather than having to send it back.

otootooto
otootooto's picture
Has anyone found the solution

Has anyone found the solution to the "no line" error?  I tried contacting American Telecom by email (no reply) and phone (dumped into general voice mail) without success.

Thanks. 

salazar
salazar's picture
please some body help me i

please some body help me i cant call out with my ra218 can i receive call but bot i cant call out, please help...

 

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