Phillips Shoqbox PS110 music playback

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preprism
Phillips Shoqbox PS110 music playback

Help!!!!

I have 2 of these units and they are doing the same thing.  The flash drive indicates that songs have been downloaded but the device does not indicate that and therefore there is no playback. The units worked prior to me changing the tunes.  I have reinstalled and followed the troubleshooting instructions without success yet.  I believe the software and hardware are working properly, what am I doing improperly?? 

 

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