iaudio U2

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Travler
iaudio U2

     Recently, I bought an iaudio for my son who didn't seem to be interested in figuring it out.  So I deceded to try.  I got to the point where I could down load music from my PC and was somewhat successful.  However, while downloading a song, it locked up when I tried to play it back.  I had recently upgraded some firm ware which I understand was designed to solve these kind of problems.  I have tried to turn it off and on, and that is about all it will do.  When I turn it on it returns to the song that is locked.  No other controls will work at that point.  Is my player toast, or can it be fixed in some way?  Hope someone can help me.

 

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