brother intellifax 770 troubleshooting

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beboldinhim
beboldinhim's picture
brother intellifax 770 troubleshooting

I have a brother intellifax 770.  It's been awesome and hasn't given me any trouble at all until today!  It says Check Paper and there is paper in it??  Any troubleshooting ideas??

 Thank you

Regina Nix
Regina Nix's picture
I am also having the same

I am also having the same problem

Do you have a manual--I need pages 1-3

beboldinhim
beboldinhim's picture
No, I don't have the manual,

No, I don't have the manual, the fax was given to us without it!!  Although, I bet you could go to the website and download it?  I'm not sure if it would address this problem though?  The other day I couldn't get it to accept the paper again - I just kept trying, took a break, came back and then it worked???  Must be the way the moon was shining :)  just kidding!!

Thank you for your reply!

beboldinhim

Larry Dillon
Larry Dillon's picture
The biggest problem with

The biggest problem with these types of fax machines and as well with alot of other types of faxes and copiers is the fact that dust gets into them.  they use what is called optic sensors to see if there is paper in them or not, and how it works is a small plastic or nylon lever that touches the paper, if there is any, then covers or uncovers a small sensor assembly by blocking or letting the light through.  These sensors do go bad alot as they are nothing more then a small LED and a light dependant resistor, all combined into a small package, but good luck in getting them from the manufacturer.  Sometimes as I mentioned before though is that there is dirt or dust inbetween these sensors and will not let them work properly.  If you see the small plastic lever that touches the paper to see if there is anything there, follow the other end , as you will see it will go inbetween a small, and mostly black device, that will break or block a small light I described earlyer.  Good Luck and let us know if you getthis working or if they want you to send the unit in for service.

Sbnative
Sbnative's picture
It does not pick up script

It does not pick up script and only prints solid black. Last thing preformed on this was a fax that came throuh fine, but copier seems not to copy anything and at this point I would not think that fax would either. is there away to fix this as I have just purchased a dual pack of ribbons, and surely will need not be able to use them if another brother is to be replaced again. I presently own 3 others, in different locations. Please advice if I can fix this or what it may be. Thank you. I only use it as a copier.

MILENA GALLINARO
MILENA GALLINARO's picture
I HAVE AN INTELLIFAX 770

I HAVE AN INTELLIFAX 770
IT JUST DIED
I TEXTED ALL CONNECTING CABLES
EVERYTHING IS OK
WHAT ELSE COULD I LOOK AT
THANKS

 

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