Sky 42inch Plasma - pink/green picture

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hale
hale's picture
Sky 42inch Plasma - pink/green picture

Hi all  I would really love some help with this, I turned on my tv as normal its a Sky Plasma 42 inch PDS4250 and all channels have a green/pink screen I can hear the sound in the background have tried playing a dvd or ps2 game but the screen stays the same.  Have checked all the leads disconnected them etc so I am now in utter edspair as to whats going on any help would be grateful.

 

Kind regards

 

 

Hayley

STitches
STitches's picture
hale said: Hi all  I would

hale said: Hi all  I would really love some help with this, I turned on my tv as normal its a Sky Plasma 42 inch PDS4250 and all channels have a green/pink screen I can hear the sound in the background have tried playing a dvd or ps2 game but the screen stays the same.  Have checked all the leads disconnected them etc so I am now in utter edspair as to whats going on any help would be grateful.   Kind regards     Hayley

 

Hi Hayley,

 

Your Sky Plasma has a fault on the video PCB.

Its not a major problem but there isnt a lot of service centers out there that repair them.

I work for a center that does in essex. At a guess you are looking at around £80 labour and £4 parts.

Hope tat help you.

Graham

gazlccc
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Graham,

Graham,

 i have the same problem, could you please give me a call on 07776448395 to discuss repair ??

 

thank you.

 

Gary.

dstarbeck
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Hi I have exactley the same

Hi I have exactley the same problem as Halyley bought tv (Daewoo PDS4250) from Sky 2 years ago got up the other morning turned tv on and pink and green diagonal fuzzy lines all over screen perfect sound though.  Have spoken to Trading Standards and they are of the opinion that Sky should sort it out even though i am out of warranty.  Watch this space!!!!

STitches
STitches's picture
Hi,

Hi,

If your set is around 2 years old it is worth contacting a insurance company called domestic and general.

These sets came with a 3 year cover (1year manufacture & 2 year insurance)

Regards Graham

Larry Dillon
Larry Dillon's picture
Yes please let us know how

Yes please let us know how you make out with this set.

dstarbeck
dstarbeck's picture
Thanks for the replies but

Thanks for the replies but the TV is just over the two years, so think best chance is Sale of Goods Act

Larry Dillon
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Mickey he's saying your still

Mickey he's saying your still covered under the 3 year warranty.  Look abouve at the trhead again.

dstarbeck
dstarbeck's picture
Sorry misread, does that mean

Sorry misread, does that mean i can get it fixed free? 

STitches
STitches's picture
Hi Mickey,

Hi Mickey,

Yes as long as when you purchased the TV SkyBuy who you purchased it from entered all your details you are covered by D&G Insurance for Years 2 & 3 of the 3year cover.

:-) there website is www.domgen.com but isnt working at the mo :-( typical.

Another part of there web is www.dgplc.com/ but that doesnt have a tel number.

Hope that helps

Graham

dstarbeck
dstarbeck's picture
Hi and thanks for your help. 

Hi and thanks for your help.  Unfortunaltey i am not covered by D&G and am therefore back to plan one.  Have just drafted letter Trading Standards send me.  Looking on the net this seems to be a common fault with this make and model,  Hayley has had the same prob and i have found at least two more people with the same fault. 

gazlccc
gazlccc's picture
Graham,Can you repair the

Graham,Can you repair the board ? i want to get mine back up and running again,or can anyone tell me what actually goes faulty on the board ?

STitches
STitches's picture
Hi,

Hi,

I do repair these, sorry just seen your message from a while ago.

What is your fault? are you local to essex?

gazlccc
gazlccc's picture
i live in manchester but i

i live in manchester but i can post the board to you if need be.

 pink and green lines, the sound works ok and the pc input works

 

any ideas ?

STitches
STitches's picture
Is it just at the lower 1

Is it just at the lower 1 inch of the picture and the rest blank? if so it is dry joints and some SMC capacitors.The fault is definatley in the video board, that is a silver tin can mounted in the middle of the set.

gazlccc
gazlccc's picture
its the whole screen, also my

its the whole screen, also my friend has a problem which looks like a negative picture, is that the same problem ?

jmne09301
jmne09301's picture
Hi all,

Hi all,

I too have this problem of pink and green negative picture, has anyone found out what causes this fault...

STitches
STitches's picture
It is most likely the same

It is most likely the same PCB at fault. 99% of the faults on these sets is the video board.

With your friends TV, this might sound stupid and obvious but have they looked in there menu, In Utility & then ISM there is a invert image option.

I have had that option changed by people acidently:-)

dstarbeck
dstarbeck's picture
Hi again

Hi again

Had Skubuy on the phone this morning and they said that they are going to get in touch with a repair place in my area (Brentwood Essex) to find out if this is a manufacter fault.  What i would suggest to everyone who is having the pink and green lines on TV and is out of warranty is to call Skubuy and tell them that they are having this problem.  The trouble with Supply of Goods Act is that the onus of proof is on me and therefore the more complaints of the same nature they have the better chance we all have of getting out tv's fixed free.

 

Sally

jkkarnes
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smitheman said: Hi, I do

smitheman said: Hi, I do repair these, sorry just seen your message from a while ago. What is your fault? are you local to essex?

hello  i have same prob with my sky pds4250  sreen pink and green  is there any chance of getting    in touch over phone about repair as i live in newcastle

rogerharris
rogerharris's picture
hi there i have a sky pds4250

hi there i have a sky pds4250 42" plasma, which i have had for over five years with about six fixes to the pcb now my warranty has run out sky is not interested this problem has just happen while viewing my favorite programme heroes i can not get a picture at all only the sound what can i do or what part will i require many thanks.dated 27/11/2008

Dizzy221073
Dizzy221073's picture
Smitheman said:-Is it just at

Smitheman said:-Is it just at the lower 1 inch of the picture and the rest blank? if so it is dry joints and some SMC capacitors.The fault is definatley in the video board, that is a silver tin can mounted in the middle of the set.

is that the control board?
i have same problem no picture.someone told me its the control board,is that true?
any help much appreciated?
Thanks

Kazzaboobers
Kazzaboobers's picture
Hi we have had a similar

Hi we have had a similar problem with our Sky 42

Kazzaboobers
Kazzaboobers's picture
Sorry i will try and post

Sorry i will try and post again as my first post hasnt worked

We have the same tv - it went like a bad andy warhol painting just before Christmas - this has carried on and got worse over the last few weeks - so beginning of this week we bought a new tv!!!
Turned on sky 42" yesterday and the picture was fine - so we are now getting rid of the lot tv, glass stand, dvd home cinema thing and speakers - anyone want for a reasonable price let me know!!!

Jon Robinson
Jon Robinson's picture
If Anyone can repair the

If Anyone can repair the video board on a sky 42" Plasma in Newcastle upon Tyne please Contact me at repairSky@northernarts.co.uk
Thank you

Kazzaboobers
Kazzaboobers's picture
Hi we have had a similar

Hi we have had a similar problem with our Sky 42

Kazzaboobers
Kazzaboobers's picture
Sorry i will try and post

Sorry i will try and post again as my first post hasnt worked

We have the same tv - it went like a bad andy warhol painting just before Christmas - this has carried on and got worse over the last few weeks - so beginning of this week we bought a new tv!!!
Turned on sky 42" yesterday and the picture was fine - so we are now getting rid of the lot tv, glass stand, dvd home cinema thing and speakers - anyone want for a reasonable price let me know!!!

Jon Robinson
Jon Robinson's picture
If Anyone can repair the

If Anyone can repair the video board on a sky 42" Plasma in Newcastle upon Tyne please Contact me at repairSky@northernarts.co.uk
Thank you

STitches
STitches's picture
Hi,

Hi,

Sorry I for not beeing on the forum fo a while.
Changed job and moved house, been a busy 12 months!

I used to repair these boards for a company in connection with SkyBuy, since then have moved on but I can still repair them and have stuck a newboard and the repair on good old ebay if anyone still needs help with there PDS4250.

I also have most the other boards for this set, no screens sorry!

rogerharris
rogerharris's picture
smitheman said: Hi, Sorry I

smitheman said: Hi, Sorry I for not beeing on the forum fo a while. Changed job and moved house, been a busy 12 months! I used to repair these boards for a company in connection with SkyBuy, since then have moved on but I can still repair them and have stuck a newboard and the repair on good old ebay if anyone still needs help with there PDS4250. I also have most the other boards for this set, no screens sorry!

hi there smitheman could i have your contact details as i am very much interested in having someone like yourself to repair my plasma many thanks and look forward to hearing from you harris205@btinternet.com

daryl_ettritch
daryl_ettritch's picture
hi guys, i just purchased a

hi guys, i just purchased a sky 42inch and it also has a green, white and pink screen and the sound is heard. I have just plugged the laptop into it for the moment but would like to link it to freeview, when i do this i link via scart but all i hear is sound. Where i bought it from said i need to link the freeview box by an rs232 cable is this true? Another guy said that the simple menu is not as simple as it looks and that you have go into many sub menus and tune each channel manually. Anyone got any answers? Thank you.

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