mp3 player device not detected

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mp3 player device not detected

My son has an MP3 player and i have loaded it and the drives onto my computer which is only 10 months old.  It has loaded onto my hard drive and it seems to appear in the device manager with no problem but when i try to get music to download to it, media player and music manager both cannot find the device.  What am i doing wrong, because i am sure it must be me and not the machine!!  Can anybody help me please!!!!



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