Hooking up sony cybershot to dell laptop

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donnawarr
donnawarr's picture
Hooking up sony cybershot to dell laptop

DSC W100. My Dell inspiron 600.  When trying to hook up the new camera, the wizard says that "XP professional files are needed from service pack 1 from CD?"   This computer is 1 1/2 years old. Which CD are they referring to.   I have been doing Sony & Dell tech support calls for 3 days. THey either transfer me,  can't help me & or my  warranty doesn't cover this.  I changed the camera to PTP, updated my service pack 2 on the computer updates & don't know what else to do other than return the camera for a throw away LOL

Please help....

 

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