Sanyo 27inch - Can't turn the caption off.

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wk4912
wk4912's picture
Sanyo 27inch - Can't turn the caption off.

I have a Sanyo DS27930. The caption is on everything and I can not turn it off. I do not have the remote so that may be the problem. Any help would be greatly appreciated.

Matt Whitlock
Matt Whitlock's picture
Do you have a universal that

Do you have a universal that gives you access to the TV's menu? If so, you should be able to disable CC from there. If not, you may need to consider purchasing an OEM replacement.

Another thought would be to unplug the TV for 4 hours and try to reset it. The TV may default to CC being disabled.

wk4912
wk4912's picture
I do have a universal, but I

I do have a universal, but I have found no place in the menu for turning the caption on or off.

Thanks for helping, BTW.

 

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