Hi, I've got a problem with my Philips 32" TV (model number is 28PW6515/05).
I bought it from a chap who explained that when it overheats you "can't change channel", but the fact that it wouldn't change "normal" analog channels didn't bother me because I have a Sky digital box, so I got it for a cut price.
However, the problems are a little more complicated, and it turns out that it won't respond to ANY controls from the remote (the standby light that usually blinks on response of a command doesn't even flicker) and it won't accept controls from the on-TV control set either.
Basically, it won't do anything, except stay as it is. So if it's on, it stays on unless you turn off the plug or put it on standby. If it's off, it won't turn on. If you're watching a DVD, you can't change "channel" to a different scart channel to watch TV again.
This first happened when it had been on all night, so I put it down to overheating, but today it has been off all day and last night, and it now won't even turn on.
How complicated does this problem sound? Could it be easily fixed by a vendor? Obviously I have no warranty as it's second hand but I wouldn't mind paying a little to get it sorted as I got it cheap anyway!
Any advice greatly appreciated. Thanks.
I have seen this problem a few times with differant makes of tV set. I'm not sure if it is the same but its symptoms sure sound exactly the same. there is a standby power supply that supplies a constant 5 volts to the microprocessor of the TV set, and if that 5 volts goes too low, lets say less the 3.8 volts, the TV will lock up and nothing will work as the microprocessor will not work with a supply voltage that low. I bet that if you measure the constant 5 volts when the trouble happens, you will see that the 5 volt line is low due to a faulty componet in that standby power supply. It is probably a bad capacitor, or a regulator trasistor, or IC. This should only be service by a trained tech, unless you know how to work on Solid State Printed Circuit boards. Good Luck, and please keep us posted on the progress of this repair.
Phillips seem to have many problems which are not similar but costly. You will need to send the tv in for repairs...unfortuantely ~ you (as I once was) will be at the mercy of the repair man. I paid $400 to get my Sony 42in to respond to my remote and any other button on the tv. According to them ~ it was a sensor problem that could only be fixed by them. (Horsecrap!)
I was taken.......
try and develop a relationship by talking to a few repairmen before you bring the tv to them. Your problem can only be fixed by a repairman.
good luck!
PS ~ I have 5 friends who a 32in lcd by phillips.....3 of them have issues.
Thanks for your kind advice. Well, as it's second hand and therefore not under warranty, I'm thinking of going straight to a local TV repairman who my family have known for quite a while. Hopefully he will have the experience to know what's wrong and get it fixed for cheaper than Philips themselves.
And if it's a too expensive quote, it'll be going straight back to the eBay seller I bought it from!
PS I pressed the "on" button before I went off to the pub a few hours ago. I've just got back and it was on, so I turned it off. And now it just made an odd "wooomph" kind of noise. It's not even on standby. But it is interesting that it went on, and therefore responded to my button press, hours later when it finally went back to normal.