Disable the Parental Lock on APEX TV's

A TechLore "Ask the Experts" Question...

Question:

I have Apex 20 inch TV and the lock is on. How do i take if off? Is there a 800# that i can call for someone to help me with my tv.

-submitted by flowers35

Answer:

According to Apex, you can disable the parental lock using the following information.

  • If you have a blank screen with a red key on the bottom left, simply press the (function or F) button and the mute button at the same time. This will unlock the screen and allow you to view the channel as desired.
  • If your TV asks for a 4-digit code or password please enter 3308 or 6688 to unlock the screen or reset any preset rating levels.
  • If you have a GT2011J or GT2011S Television, hold the (Display) button for 10 seconds, it will unlock the screen. If password or code is requested, try 3308 or 6688.

One of the above methods should get you past the lock. If so, I would take the opportunity to disable the lock in the TV's menu so this doesn't happen again.

If this still doesn't work, you can call Apex Customer Support at (800)880-1227.

Matt Whitlock - Editor, TechLore.com

Comments

The Tv went blue and with a red key in the bottom left corner. I try ur ideas and they dont work and then i called 180088021171 and they never answered...

my tv/dvd apex parental guide, and remote no play

I have a model GT2011S and I have tried to take the lock off with no success. I am using a universal remote from radio shack. Tv turns off/on but will not respond to any other function. HELP!!!

I have an old model apex tv, some how all the sudden on its own it turns blue and says blocked due to v-guide. And its stupid because it blocks nickelodeon and other pg channels. We no longer have a tv remote and haven't for a while so I'm not sure why all the sudden this is happening and how do I even fix it with out a remote!? And the weird thing is is that it will play a show for a while then all the sudden turn blue then go away and play the show for a few min ten turn blue again so on.. Any ideas??

The same thing happened to me. So, I called Apex. They finally answered.(i felt like I was living in that Capital One commercial... "this is Peggy" lol) To no avail they were as helpful as my cat. So, i waited for my teenage son to get home from school and he fixed it. lol. I do not have the original remote but I do have AT&T Uverse. If you have Uverse, just press the orange On Demand button and it unlocks the TV. Hope this helps someone.

Thanks a million! I did it and it worked. I also have a universal remote and this is what i did. I used the menu button on the tv and manually entered the system command. I then used the volume keys/channel keys (whichever works for you) to go to parental block in the systems menu. it asked me for a code and then i used my universal remote to enter both codes. the second code worked for me. Thanks a lot. This was frustrating me, it is so stupid. For years, I can watch nickelodeon and then one day i'm being blocked from kiddie channels for no reason.

Thank you sooooo much!! I just got uverse and thought maybe it was the box so I have been on the phone with them for an hour have a tech coming on Friday (which I can now cancel!) and pressed every button on the uverse remote except the on demand button (because honestly who would think an on demand button would unlock a parental control!) anyway I have been trying to fix this since 9 p.m. it is now 11:30 and I cannot express grateful I am to your teenager for fixing your t.v.! thanks a bunch for sharing!!!

Thank you so much for the code. I was going bonkers! I even took the DVD back and got a new one to see if it made a difference. It didn't, but thanks to the internet and your site, problem solved. Thanks much

I have a parental lock and cant get the menu up and im not sure on my remote where the function button or the f button is could someone please tell me which button this is thanks

Superbbbbbbbbbbbbb... my Chinese TV had lock and I tried with this """hold the (Display) button for 10 seconds""" really its work... Thanks for Great info..

worked for me too, Funcation (F button) amd Mute button at the same time and my TV lock turned off and I got the picture back, Thnaks!

my tv screen is blue with a red key at the bottom left hand corner of the tv

 

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