problems with jvc customer support

i recent purchased (3days ago) 56 inch hdtv d-ila. i have no video at all except for green screen and horizontal lines that move across screen. i called jvc tech support ( i hour wait) and they said there was something wrong with t.v i contacted local authorized jvc repairmen. he stated that due to distance to my house (35 miles) and that jvc did not pay him enough to come that far he would not come(he stated that he would come if jvc reimbursed for travel and time). i called jvc tech support back (another 1 hour) they gave me another dealer that was farther away than the first as you can guess same answer as the first i then called jvc back again (45 minute wait)they said they would have to call corporate headquarters to authorize first repairmens additional cost to travel to my residence, i asked how long this would take and they said it would take 5 days. by this time i was getting irate and wanted number at corporate headquarters to call myself. i called and was told that they would tranfer me to senior consumer affairs associate. now i was on the dreaded voice mail syndrome. i called back to jvc after 4 hours and told them i had not received return call from senior consumer affairs associate ( catchy title isn't it) they said they had 24 hours to callme back since it was friday that is three day wait. i then asked for another senior associate to talk to i also asked if there were any senior associates in the office and they said yes so i said let me talk to one that was available now, guess what VOICEMAIL at this time i could have eaten a tenpenny nail. i called jvc back again and stated that i wanted the guy in charge of this office i guess he was super senior consumer affairs commander. guess what? yep your right VOICE MAIL again . i received no return calls from these so called senior consumer affairs associates. i emailed thier corporate headquarters and told them how displeased i was (i expect no return reply) . i will take this all the ceo of jvc if i have to. sorry for the long spill but i had to tell my story.

has anyone had any similar experiences with jvc support? if you have please respond to my post i am going to send all bad experiences to jvc headquarters in the us and japan.

this was my first big screen tv and was going to have get together with all my friends and watch our favorite team on my new big screen. i will never buy another jvc product again and advise everyone else to do the same. jvc picture was fantastic but reliabilty and customer support stinks sears is better than this. i purchased the tv online from beach camer stores and they were great and timely in my purchase.
thanks for letting me vent my frustrations

garrybert