Mac TiVoToGo: Roxio Responds

Earlier this week Roxio released Toast 9, the only officially supported TiVoToGo method on the Mac. I raised some concerns that v8 still seemed to have difficulty with some content transcoding leading to audio/video sync issues and wondered if v9 corrected or inherited these issues. I’ve exchanged a few emails with TiVo and Roxio PR to learn more… Props to Mirka (Roxio) for openly responding in the comments:

We did indeed believe that we had addressed all the sync issues in Toast 9 and were planning to issue an update for Toast 8 customers. Post launch, we have become aware that some problems persist. As a result, we are going through the process of acquiring the problematic files and working to resolve any remaining issues. We fully intend to continue to work through all the issues and update Toast 9 and Toast 8 customers as required. We are asking for Toast 9 customers? assistance. If a Toast 9 customer has experienced sync issues, we ask that they email [email protected], as we would like to acquire and test the problematic file.

 

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