A TechLore "Ask the Experts" Question...

Question:

My son's Playstation 2 was working fine last night. He just got it, and this morning it is saying the disc could not be read. I have tried some of the fixes posted on the site, but it's still not working.

- submitted by MICHELLE38

Answer:

By your description of the problem, it would seem your son's Playstation 2 is exhibiting the notorios "Disc Read Error" problem. This problem is unfortuantely common enough that Sony is currently involved in a class action lawsuit regarding this error.

Considering that the unit is brand new, I would pack it back up and exchange the unit at the place of purchase. If the gift was from someone else, I would ask them for the reciept so you can exchange it. If it is not possible to exchange, new PS2 units are still under warranty (they cannot be used or refurbished units), and can be sent to Sony for repair.

For others that may have this problem with an older unit, there may be legal recourse available. Visit www.ps2settlement.com to find out if you are elegible for compensation under terms of the settlement agreement.

Matt Whitlock - Editor, TechLore.com

Did You Know...

If you're new to the Playstation 2, you're probably not aware that the PS2 controller will react differently to how hard you press a button. Read "Using Pressure Sensitive Buttons on the Playstation 2" to find out more.

Ever wondered what the differences are between the different game consoles on the market today. Read "The Playstation 2, XBOX, & GameCube" to learn more about them.

While You're At It...

Is your TV image reddish/bluish when viewing component video sources like DVD or HDTV? If so, you'll want to read "What To Do When Your DVD/HDTV Image is Reddish/Bluish" to solve it for good.

Playing games on conventional CRT TVs and Plasmas can eventually wear static images into the screen. However, with a few precautions up front, you can mimimze your risk. Read "Does playing video games cause permanent damage to your TV?" to find out more.