RCA Lyra 1028

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donnak
donnak's picture
RCA Lyra 1028

i was playing my music yesterday and today its not playing at all i put the usb cord in the cpu and it comes up ur usb is now connected but it doesnt show any music on file is there any advice
thank you in advance

Ron Repking (not verified)
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You may have accidently reset

You may have accidently reset the device. Have you tried putting music back onto the device?

donnak
donnak's picture
no i have not tryed that but

no i have not tryed that but i will

ty i will let you no how it goes

donnak
donnak's picture
this thing is not doing

this thing is not doing anything now its saying it cant detect my usb but when i put it in my cpu the lyra says usb connected i guess its broke huh

The TechLore Team
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Here's a few things to try:1)

Here's a few things to try:

1) Plug your device into a different USB port.
2) Reboot your computer.
3) Reinstall the device driver (software) for your RCA Lyra (either from the CD or better yet go to RCA's website.
4) Reset your RCA Lyra. Instructions on how to do this should be in your user's manual.

Try these things and report back what you find out.

brice
brice's picture
hi, I'm Juan camilo and I

hi, I'm Juan camilo and I bought a Lyra rca 1028 mp3 player on March, when i went to chicago. I'm Colombian. Please excuse me for my bad english level. One week ago, my mp3 began to jam on the RCA's preview, and then it turns off. Since this day, i heven't be able to listen my songs 'cause. When i connected it to my PC, it works perfectly, in the mp3 player screen appears= "USB connected" and it shows my songs and my files in good state. I have reset many times and i have reinstall the device driver. I don't know what else could resolve my problem. ¡Please help me!

brice
brice's picture
hi, I'm Juan camilo and I

hi, I'm Juan camilo and I bought a Lyra rca 1028 mp3 player on March, when i went to chicago. I'm Colombian. Please excuse me for my bad english level. One week ago, my mp3 began to jam on the RCA's preview, and then it turns off. Since this day, i haven't been able to listen my songs When i connected it to my PC, it works perfectly. in the mp3 player screen appears= "USB connected" and it shows my songs and my files in good state. I have reset many times and i have reinstalled the device driver. I don't know what else could resolve my problem. ¡Please help me!

Matt Whitlock
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brice, The first thing I

brice,

The first thing I would do is replace the batteries. The unit automatically powers off when the batteries are too low to sustain operation.

brice
brice's picture
thanks for your answer, but I

thanks for your answer, but I had replaced the batteries many times. One friend suggested me this solution, but the device didn't power on.

Matt Whitlock
Matt Whitlock's picture
Well, it was worth a shot

Well, it was worth a shot anyway. It would appear to me that you've done everything possible to diagnose the problem. Maybe it's just a bum unit.

It's not that old, and RCA provides a 1-year replacement warranty on the unit. To make a claim:

How to make a warranty claim:

  • Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials.

  • Include evidence of purchase date such as the bill of sale. Also print your name and address and a description of the defect. Send via standard UPS or its equivalent to:


  • Thomson Inc.
    Product Exchange Center
    11721 B Alameda Avenue
    Socorro, Texas 79927

  • Insure your shipment for of loss or damage. Thomson accepts no liability in case of damage or loss en route to Thomson.

  • Pay any charges billed to you by the Exchange Center for service not covered by the warranty.

  • A new or refurbished unit will be shipped to you freight prepaid.

Some companies do not honor the warranty once the product goes international, but I saw no indication of this from RCA. The only state that the warranty is not valid if purchased outside the US, and you bought yours in Chicago. You may want to make arrangements with a friend or family member in the US to recieve your replacement unit and send it to you to avoid any confusion about your warranty status.

To see all conditions of the warranty, click here.

wgabbard
wgabbard's picture
I have a lyra 1028 a and it

I have a lyra 1028 a and it won't unlock. can anyone help? also I don't have the disc anylonger so I need the files to reload my player. thanks

guyfawkes
guyfawkes's picture
    I need help please before

    I need help please before I rip my hair out. I have a RCA Lyra RD 1028A. I have had it for a year or so. I recently purchased a 1GB SanDisc SD memory card for it. For some reason I can not up load songs onto the memory card when it is plugged into the Lyra, but I can up load songs to the card when it is plugged into my card reader.  Unfortunately when I plug the card into the MP3 it doesn't show any of the tracks on the memory card. Any help with this problem would be greatly apreciated, because I have contacted RCA's tech support with no response.

lalalala
lalalala's picture
my rca lyra 1028 wont turn on

my rca lyra 1028 wont turn on at all after i unplugged it out of my cpu even though i took it out properly can anyone help me??

KayS
KayS's picture
What is the maximum GB memory

What is the maximum GB memory card I can use in a RCA Lyra 1028 MP3 player?
I currently use a 1 GB no problem.
KS

 

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