Why is There a Big Black Box On My Screen?

A TechLore "Ask the Experts" Question...

Question:

I have a TOSHIBA MW20FP1 TV/VCR/DVD combo. Why does my screen get a big black box sometimes? I cannot take it off except by changing channels and then it comes back again. Also how do I get the info screen off?

-submitted by Joy Redden

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Answer:

The big black box you're referring to is related to the closed caption features of the TV.

There are many different modes for closed caption: CC 1-4, and Text 1-4. The CC modes place the text in a small scrolling box at the bottom of the screen, while the text box places a huge black box that nearly covers the entire picture.

If you enter the menu of the TV, you'll find a section related to closed caption. It's probably set to one of the text modes. If you disable the closed caption feature, the box will no longer haunt you when you watch TV.

Matt Whitlock - Editor, TechLore.com

Comments

You rock!!! We could not get that black box off of our screen and were ready to throw the tv out the window...good thing it's big:-) and we found you.
Valerie in Reno, NV

Reno Val said:
You rock!!! We could not get that black box off of our screen and were ready to throw the tv out the window...good thing it's big:-) and we found you.
Valerie in Reno, NV

That's fantastic! I'm glad we were able to help you out. :-)

After spend a long time, I pressed PIP(PictureInPicure) button. Then black box gone.

A black box is on our tv and we can't get it off . And our tv is TOSHIBA

Thank You so much. I was really upset but you solved the problem, I was trying ti get closed caption since I'm hearing impaired then I got the black box thank you for getting it off I was thinking of getting a new TV

I am so glad I found this I have been having issues with the black box for months and it was driving me nuts. Thanks :)

There is a black box on the center of my laptop screen. any suggestions.

 

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